Billing

I signed up a month to month service with vox i recently pid my acc on the 30th August 2022. On the 13th September my line was suspended.

I made a call and i jd to spend close to R200.00 trying to get hold of some assistance. 1st time i spoke to a lady and explained to jer amd she said my debit order was suspended so once i fix that my line will be opened. I did the mandate on the system with her then she transferred me to billings apartment. I waited for 15mins to be assisted. Then the line was hanged up, I called again tgey transferred me to the lady Jennifer who said she had no writes to fix it but another lady can re open my service. She said the lady qill call me after 1:30pm. Luckly the lady called me after one but we didnt understand each other i asked for her supervisor she said ahes on the line she will ask her to call me back i refused i told her i will wait after few minutes she hanged up without evwn informing me, even now i still have not receive a call from anyone. Even now i still have not received a call from anyone. I called again 2 hoirs ago spoke to Ivy who informed me that someone by the name of Kaynie will cann me but she will do a follow up after 15 mins still nothing that was about 13:01 i called gain before 14:00 spoke to one guy who said he will send a message to Vinky Tshabala who is the manager. Its now 14:49 pm. The service is so Pathetic i must sy