JN
Johan N
1 reviews | Active since Oct 2018
17 Aug 2021, 10:59
Billed for service I did not have. Unwilling to resolve the issue.
VOX is billing me for a service from June 2021 where the installation instruction was clear to only be done beginning of August 2021.
Multiple queries have been logged and nobody is coming back to me. I was rudely disconnected this morning when enquiring as to the status of my account.
Nobody seems willing to resolve this query!
Helpful (0)
Replies (1)0
Replies (1)
Vox Telecom's replyOfficial
17 Aug 2021, 11:47Good day Johan V,
Thank you for your enquiry.
Kindly note that we have escalated your enquiry.
We will investigate the matter and provide feedback to you soonest via our official company communication platforms as per our website.
Please take note that we will not reply on HelloPeter.
Kind Regards,
Vox
Vox Telecom's reply17 Aug 2021, 11:47
Official
Good day Johan V,
Thank you for your enquiry.
Kindly note that we have escalated your enquiry.
We will investigate the matter and provide feedback to you soonest via our official company communication platforms as per our website.
Please take note that we will not reply on HelloPeter.
Kind Regards,
Vox