1 reviews | Active since Apr 2022
Billed another month
Dear VOX Customer Service Team,
I hope this message finds you well. I am writing to express my dissatisfaction with the recent billing situation regarding my account.
On February 23rd, 2024, I decided to cancel my service with VOX. I followed all necessary procedures to ensure the cancellation was properly executed. Despite this, I have been billed for another month of service, which I find unacceptable.
Prompt resolution of this matter would be greatly appreciated, as I am disappointed by the inconvenience caused and expect better service from a company like VOX, with its reputation for reliability and customer care.
Please contact me at your earliest convenience to confirm the cancellation of my account. Thank you for your attention to this matter.
Sincerely,
Thank you for your review.
Kindly note that the details of your query has been sent to the debtors team to investigate and assist.
We will provide feedback to you soonest.
Kind Regards,
Vox
Best regards,
Thank you for your review.
Kindly note that the details of your query has been sent to the debtors team to investigate and assist.
We will provide feedback to you soonest.
Kind Regards,
Vox
Best regards,
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation that the Finance team has made contact and assisted with the billing dispute.
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards,
Vox
Best regards,
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation that the Finance team has made contact and assisted with the billing dispute.
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards,
Vox
Best regards,