Bianca Trudy Vox project manager no compassion or help

The worst service provider. No compassion. Told to continue paying and carry contract to next premises even though I wanted to cancel due to difficulty in May 2022. Told in September had to cancel and take new contract after paying and not using fiber from May. Had terrible experience with break in at new premises and was told can't carry over to new premises in December and had to pay cancellation. Arrangements made to pay cancellation. Bianca Trudy project manager couldn't even get the fibre installed by 1 December even though they made me pay. Only installed 5 December 2022😡 Then called and told can't get UPS because I made arrangements for paying the cancellation fee