1 reviews | Active since Oct 2011
Beyond poor Servcie
Vox telecoms has exceptionally bad serevice. Their agent provide canned responses regardless of what is beinf aid to them. No engineer has ever called me back for any of the countless calls I've logged. The call center is completely useless, being on hold fro 30 minutes minumum and they cut the call. Due to my internet line cutting out all the time, I cannot work. I have to buy R100's of rands of airtime to litterally just be on hold and when do get to speak to someone, they have no idea what to do, besides reboot everything. I've been with VIox for a few months and have had more issues them. Their call queues are especially long because they never actually resolve anything.
Thank you for your review.
Kindly note that the details of your query has been sent to the Support team to investigate and assist.
REF has been logged VOX***1.
The Support team did escalate to the Network Provider, Vodacom with REF SR***
We will provide feedback to you soonest.
Kind Regards,
Vox
Best regards,
Thank you for your review.
Kindly note that the details of your query has been sent to the Support team to investigate and assist.
REF has been logged VOX***1.
The Support team did escalate to the Network Provider, Vodacom with REF SR***
We will provide feedback to you soonest.
Kind Regards,
Vox
Best regards,
Thank you for your review.
Kindly note that the details of your query has been sent to the Support team to investigate and assist.
REF has been logged VOX***1.
The Support team did escalate to the Network Provider, Vodacom with REF SR***
We will provide feedback to you soonest.
Kind Regards,
Vox
Best regards,
Thank you for your review.
Kindly note that the details of your query has been sent to the Support team to investigate and assist.
REF has been logged VOX***1.
The Support team did escalate to the Network Provider, Vodacom with REF SR***
We will provide feedback to you soonest.
Kind Regards,
Vox
Best regards,
Thank you for your patience while this matter was being investigated.
Kindly note that we have received confirmation that the connectivity issues were resolved cleared and the router has been reconfigured.
Should you require any further assistance, please do not hesitate to contact us on *** or email, ***
Kind Regards,
Vox
Best regards,
Thank you for your patience while this matter was being investigated.
Kindly note that we have received confirmation that the connectivity issues were resolved cleared and the router has been reconfigured.
Should you require any further assistance, please do not hesitate to contact us on *** or email, ***
Kind Regards,
Vox
Best regards,
