Beware of Vox Telecom

July 2020 I had system down for nearly 5 days. It got sorted when I wrote to 4 directors of the company. Even got a call from a regional manager of Frogfoot through which they supply, to apologise for the poor service. I then insisted that I get refunded for the 5 day down time, and was told that it was normal and they will not refund. Pathetic excuse, if one consider the apology. Beware of these type of companies who believe they have become bigger than proper service. Flood the inboxes of their board of directors. It may have some resolve, but seemingly not always.