BEWARE DEALING WITH VOX!
The worst - stay away! First they didn't check whether they could get access to our building. They couldn't. We cancelled the contract as they could could not perform in terms of it. Then they slapped us with a R6000+ penalty because we cancelled. This is ******** and unenforceable!!
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Replies (3)0
Replies (3)
Vox Telecom's replyOfficial
01 Jul 2021, 13:52Good day,Carine B
Thank you for your post.
Kindly note that we have sent the details of your complaint to the Customer Service team for assistance.
We will be in contact with you soonest to assist.
Kind Regards,
Vox
Thank you for your post.
Kindly note that we have sent the details of your complaint to the Customer Service team for assistance.
We will be in contact with you soonest to assist.
Kind Regards,
Vox
Vox Telecom's reply01 Jul 2021, 13:52
Official
Good day,Carine B
Thank you for your post.
Kindly note that we have sent the details of your complaint to the Customer Service team for assistance.
We will be in contact with you soonest to assist.
Kind Regards,
Vox
Thank you for your post.
Kindly note that we have sent the details of your complaint to the Customer Service team for assistance.
We will be in contact with you soonest to assist.
Kind Regards,
Vox
Vox Telecom's replyOfficial
01 Jul 2021, 16:46 Good day Carine B
The customer Service Team did send an email to your Email account provided to obtain more information.
Kind Regards,
Vox
The customer Service Team did send an email to your Email account provided to obtain more information.
Kind Regards,
Vox
Vox Telecom's reply01 Jul 2021, 16:46
Official
Good day Carine B
The customer Service Team did send an email to your Email account provided to obtain more information.
Kind Regards,
Vox
The customer Service Team did send an email to your Email account provided to obtain more information.
Kind Regards,
Vox
Vox Telecom's replyOfficial
07 Jul 2021, 15:19Good day, Carine B
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation that the Finance team has made contact and assisted with the billing dispute.
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards,
Vox
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation that the Finance team has made contact and assisted with the billing dispute.
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards,
Vox
Vox Telecom's reply07 Jul 2021, 15:19
Official
Good day, Carine B
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation that the Finance team has made contact and assisted with the billing dispute.
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards,
Vox
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation that the Finance team has made contact and assisted with the billing dispute.
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards,
Vox