Better just stay away from Vox. You will not get service and you will not get support.

If I could give Vox a -10, I would.

I have app**** for Fibre almost 2 months ago. I have a fibre point installed in my home, it is a matter of installing the UNT. After a few weeks I started enquiring, but needless to say if you call the call center you either nobody picks up or when the call is answered you get transferred, just to stay on the line until the line drops yet again.

Email support - I have sent dozens of emails, all I get back is a ticket confirmation, no response.

About 2 weeks ago I've decided to cancel and sign up with a different service provider. The process is fairly fast and Frogfoot is ready to proceed and complete the installation - but Vox has to release the previous order first.

I eventually managed to talk to a Werner at Vox who sent an instruction that the order be released. That was a week ago if not more. Since then I've been enquiring every day with Frogfoot - no instruction to release was loaded to this date.

I am in the same cycle again - call, dropped call. Email - no response.

I am so so so frustrated of this arrogance and ignorance.

I have probably spent more than the monthly fibre rental just in airtime calling Vox.