RB
Rupert B

1 reviews | Active since Nov 2014

24 Mar 2023, 20:48

Best service from Lesedi Molopyane of Vox Call Centre

The best service i received in a very long time.I want to congratulate Lesedi Molopyane for his professional and absolute brilliant service tonight.

I am a new Vox customer and it was my first time dealing with the call centre.Lesedi answered my call and assisted me immediately.After i told him that i struggle to connect to wifi,he immediately know what the problem was.He explained step by step that he is going to forward the problem to the tactical team and i was happy with his service.To my surprise i received a call later from Lesedi to confirm that my technical problem was solved and that he wanted me to make sure that i am connected and happy.

Thank you Lesedi Molopyane for your outstanding customer service.With your customer service you are a diamond to any company.

Keep up the good work.

Regards

0
Replies (1)
Vox Telecom
Vox Telecom's reply24 Mar 2023, 21:07
Official
Good day Rupert, 

Thank you very much for the positive review.

Kind regards,

Vox