MC
Mabandla C
1 reviews | Active since Sept 2021
05 Aug 2022, 07:36
Being Billed For The Services I am Not Using
Applying for the Uncapped internet and Voice Calls from this Service Provide has been traumatic and it was a repulsive decision from which I total Regret .I have app**** for Voice and Calls which only worked for a period of a month and after that month it was not working but Vox Was Still Charging me for the Services that I was not Utilizing .My Business has taken a toil because of this Company .I am paying for Services that I am not Using. I have Tried to call Vox Contact Centre but their Are not Helpful.
Helpful (0)
Replies (2)0
Replies (2)
Vox Telecom's replyOfficial
05 Aug 2022, 09:39 Good day, Mabandla C
Thank you for your query.
Kindly note that the details of your query has been sent the account manager to investigate and assist with the resolution.
We will provide feedback to you soonest.
Kind Regards,
Vox
Thank you for your query.
Kindly note that the details of your query has been sent the account manager to investigate and assist with the resolution.
We will provide feedback to you soonest.
Kind Regards,
Vox
Vox Telecom's reply05 Aug 2022, 09:39
Official
Good day, Mabandla C
Thank you for your query.
Kindly note that the details of your query has been sent the account manager to investigate and assist with the resolution.
We will provide feedback to you soonest.
Kind Regards,
Vox
Thank you for your query.
Kindly note that the details of your query has been sent the account manager to investigate and assist with the resolution.
We will provide feedback to you soonest.
Kind Regards,
Vox
Vox Telecom's replyOfficial
15 Aug 2022, 11:48Good day, Mabandla C
Thank you for your review.
Please note that we are currently attending to your query through the Regulatory forum and will follow the guidelines set out within that process to provide feedback on your query.
Regards
Vox
Thank you for your review.
Please note that we are currently attending to your query through the Regulatory forum and will follow the guidelines set out within that process to provide feedback on your query.
Regards
Vox
Vox Telecom's reply15 Aug 2022, 11:48
Official
Good day, Mabandla C
Thank you for your review.
Please note that we are currently attending to your query through the Regulatory forum and will follow the guidelines set out within that process to provide feedback on your query.
Regards
Vox
Thank you for your review.
Please note that we are currently attending to your query through the Regulatory forum and will follow the guidelines set out within that process to provide feedback on your query.
Regards
Vox