begging for already paid for internet connection

I have never had such bad treatment in all my dealings with companies as a paying customer! I lost connectivity on Wednesday morning. I logged a call with vox ***8. Today it is Saturday, 4 days later and I am still begging them to come and connect me. They kept on telling me they are waiting on Frogfoot. A Thabang from frogfoot called on Friday and promised me that on Saturday (today) someone will definitely come through to fix it. I just called vox now and I was told according to the system the fix will happen on Monday. I have said over and over again!! I HAVE AN EXAM ON MONDAY!!!!!! I have to be connected today already to get my stuff ready and study. I already paid for the service and I do not have any more money to buy data. I was not able to work from Wednesday and I am still being given the run around. The agent today told me straight there is nothing he can do!!!! I PAID!!!!!!!! CONNECT ME PLEASE