Been trying to get h...

Item: Vox Telecom
Rating: 1
Author: wernerhomann W

Been trying to get hold of the company, for 4 days, now they want to penalize me and invoice me for that time.

Helpful (0)

Replies (2)

Vox Telecom's replyOfficial

04 Mar 2025, 10:24

Good day, Werner H

Thank you for your post.

Please note that the details of your complaint has been sent to the cancellation team for assistance.

Regards
Vox

Vox Telecom's reply04 Mar 2025, 10:24

Official

Good day, Werner H

Thank you for your post.

Please note that the details of your complaint has been sent to the cancellation team for assistance.

Regards
Vox

Vox Telecom's replyOfficial

06 Mar 2025, 10:21

Good day, Werner H

Thank you for your patience whilst this matter was being investigated.

Vox received the written cancellation request dated 03 March 2025
The service has been set for cancellation effective 01 May 2025. April 2025 being the cancellation notice month.

Should you require any further assistance, please do not hesitate to contact us.

Kind Regards
Vox

Vox Telecom's reply06 Mar 2025, 10:21

Official