LM
Lindiwe M
1 reviews | Active since Nov 2017
21 Nov 2022, 04:37
Been off for almost a month,,, what the hell, i work at home nogal
U guys are a joke, I have been with no connection since the 7th of November, how on earth do u charge me for a service am not getting u have been sending stupid outages about alberton however no changes,, I want this sorted out, I will make sure I let everyone know how pathetic u guys are, u want to pass it on vumatel I pay u guys,, I want firstly my refund and want this service cancelled
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Vox Telecom's replyOfficial
21 Nov 2022, 08:03Good day Lindiwe M
Thank you for your query.
There was a sms notification sent on the 18th to the same number supp**** on the forum.
Vox Update: Vumatel Fibre Services FTTH. Alberton. Customers may experience problems with no connectivity. Vumatel engineers are still onsite attending to repairs. Further feedback to follow
The Support team will follow up with the Network Provider , Vumatel on the progress of the fault and update you on the status.
Regards
Vox
Thank you for your query.
There was a sms notification sent on the 18th to the same number supp**** on the forum.
Vox Update: Vumatel Fibre Services FTTH. Alberton. Customers may experience problems with no connectivity. Vumatel engineers are still onsite attending to repairs. Further feedback to follow
The Support team will follow up with the Network Provider , Vumatel on the progress of the fault and update you on the status.
Regards
Vox
Vox Telecom's reply21 Nov 2022, 08:03
Official
Good day Lindiwe M
Thank you for your query.
There was a sms notification sent on the 18th to the same number supp**** on the forum.
Vox Update: Vumatel Fibre Services FTTH. Alberton. Customers may experience problems with no connectivity. Vumatel engineers are still onsite attending to repairs. Further feedback to follow
The Support team will follow up with the Network Provider , Vumatel on the progress of the fault and update you on the status.
Regards
Vox
Thank you for your query.
There was a sms notification sent on the 18th to the same number supp**** on the forum.
Vox Update: Vumatel Fibre Services FTTH. Alberton. Customers may experience problems with no connectivity. Vumatel engineers are still onsite attending to repairs. Further feedback to follow
The Support team will follow up with the Network Provider , Vumatel on the progress of the fault and update you on the status.
Regards
Vox