1 reviews | Active since May 2016
BEEN DOWN 6 DAYS OUT OF 8 DAYS !! PATHETIC!!
Where do I begin with all the bad service I have received with Vox - 4 weeks for installation to take place !! I was then up for less than 2 days and I went down and STILL down for 6 days now and NO ONE HAS an answer - I have been told maybe 10 time your ticket has been escalated to our technical department and that being said from the people in the technical department!! Neo was on my account and promised to call me back on a number of occasions which never happens - only got a call me back at 22h30 at night to help !!! I have called in every time and as well stayed on hold for most the time just to get told that its SADV problem
SADC came out TWICE according to VOX and SADV confirmed nothing wrong on the line then - BACK and forth blaming vox then VOX blaming SADV for 6 days now and the manager promised to call me this morning and with NO SURPRISE no call - called in again and VOX confirms that the person that NEO confirmed that will call me in the morning isn't in today
I have had a service for 8Days and down for 6 of those days? but I must pay for the instalment !!! Don't waste your time people - I learnt the hard way rather trust these reviews.
