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BonJovi B
1 reviews | Active since May 2011
31 Jan 2023, 08:18
Be very careful of this company
Please be very careful of this company. I requested to make use of their services effective 01-Feb-2023 because I still have a contract with another service provider until 31-Jan-2023. But Vox decided to start billing me from January 2023.
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Replies (4)0
Replies (4)
Vox Telecom's replyOfficial
31 Jan 2023, 09:22 Good day, Bonjovi B
Thank you for your review.
Kindly note that the details of this query has been sent to the Project Management team to investigate and assist with the resolution.
We will provide feedback to you soonest.
Kind Regards,
Vox
Thank you for your review.
Kindly note that the details of this query has been sent to the Project Management team to investigate and assist with the resolution.
We will provide feedback to you soonest.
Kind Regards,
Vox
Vox Telecom's reply31 Jan 2023, 09:22
Official
Good day, Bonjovi B
Thank you for your review.
Kindly note that the details of this query has been sent to the Project Management team to investigate and assist with the resolution.
We will provide feedback to you soonest.
Kind Regards,
Vox
Thank you for your review.
Kindly note that the details of this query has been sent to the Project Management team to investigate and assist with the resolution.
We will provide feedback to you soonest.
Kind Regards,
Vox
BB
BonJovi B's updateReviewer Update
01 Feb 2023, 08:58Please help me explain. For the last month you have been sending me daily emails and SMS. But when my service is suppose to start today I see my order is still pending. Why could all my previous service providers get my service up and running within minutes but you cannnot??
BB
BonJovi B's update01 Feb 2023, 08:58
Reviewer Update
Please help me explain. For the last month you have been sending me daily emails and SMS. But when my service is suppose to start today I see my order is still pending. Why could all my previous service providers get my service up and running within minutes but you cannnot??
BB
BonJovi B's updateReviewer Update
01 Feb 2023, 12:22My service is supposed to start today. Vox already claimed the line. So what is causing the delay to activate my service???
BB
BonJovi B's update01 Feb 2023, 12:22
Reviewer Update
My service is supposed to start today. Vox already claimed the line. So what is causing the delay to activate my service???
Vox Telecom's replyOfficial
07 Feb 2023, 11:45Good day, BonJovi
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation that line has been activated and the installation has been completed.
Speeds are testing as provisioned .
Should you require any further assistance, please do not hesitate to contact us on *** or email, ***
Kind Regards,
Vox
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation that line has been activated and the installation has been completed.
Speeds are testing as provisioned .
Should you require any further assistance, please do not hesitate to contact us on *** or email, ***
Kind Regards,
Vox
Vox Telecom's reply07 Feb 2023, 11:45
Official
Good day, BonJovi
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation that line has been activated and the installation has been completed.
Speeds are testing as provisioned .
Should you require any further assistance, please do not hesitate to contact us on *** or email, ***
Kind Regards,
Vox
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation that line has been activated and the installation has been completed.
Speeds are testing as provisioned .
Should you require any further assistance, please do not hesitate to contact us on *** or email, ***
Kind Regards,
Vox