BE AWARE DON'T DO BUSINESS WITH VOX TELECOM NO CUSTOMER SERVICE!!!!!

To all off you out there thinking about getting internet services from Vox Telecom beware don't do it. They have no customer service. The connectivity is extremely poor. There have more connectivity outages then connection. With all these outages they still expect you to pay your full monthly subscription. With a no compensation policy. It's a so call month to month contract but they force you to stay with there services for 12 months before you can cancel the service. If you cancel your service they charge you more then R 2700.00 cancelation fee for the installation. Which means it's not a month to month contract. It's accualy a 12 month contract. My account *** I canceled the services because of all the outages and the extremely poor customer service. The service is only going to be canceled on the 01/02/2024. But Vox already send me an invoice for the amount of more then R 2700.00 cancelation fee expecting to be paid but the service is only going to be canceled on the 01/02/2024. It's still doesn't show canceled on my Vox Portal app!!!!! They only think about them self with no customer service always ready to take your money. Also don't use there Vox Shopping on the Vox portal app. If you do and you incert your debit card details they automatically store your details for a debit order. Rather get yourself a proper Internet service provider. BE AWARE!!!!!!!