Hellopeter
Share Your Experience
BD
Bafana D

1 reviews | Active since Feb 2013

21 Apr 2023, 17:29

Bbad service and I'm not signing up with voxtelecom anymore

I wrote a complaint and it was removed because I used one of your agents names. Can you just reconnect my services please. I haven't had internet the whole day.

VOX***2

0
Replies (3)
Vox Telecom
Vox Telecom's reply21 Apr 2023, 18:36
Official
Good day

Thank you for your review. 

Kindly note that the details of your complaint has been sent to the Sales team to investigate and assist. 

We will provide feedback to  you soonest. 

Kind Regards, 
BD
Bafana D's update21 Apr 2023, 20:46
Reviewer Update
I've been busy the whole day with Vox. Can someone just confirm, what is happening. I've done the laptop test and I still don't have internet that time you guys have received your money.
Vox Telecom
Vox Telecom's reply24 Apr 2023, 11:00
Official
Good day, Bafana D
 
Thank you for your patience whilst this matter was being investigated.
 
 Kindly note that we have received confirmation from our technical support team that the connectivity issues were resolved.
 
Should you require any further assistance, please do not hesitate to contact our 24/7 Support Center on *** or email ***
 
Kind Regards, 
Vox