LM
Lucas M
1 reviews | Active since May 2021
30 May 2021, 18:19
Bat network
Every Friday , Saturday & Sunday the line is down.I fully pay my premium for service not rendered.When I complain they tell me of term & conditions.
Helpful (0)
Replies (2)0
Replies (2)
Vox Telecom's replyOfficial
30 May 2021, 21:02Good day, Lucas M
Thank you for your post.
Kindly note that we have escalated the details of your complaint to the Support team who will be in contact with you shortly to assist.
Kind Regards,
Vox
Thank you for your post.
Kindly note that we have escalated the details of your complaint to the Support team who will be in contact with you shortly to assist.
Kind Regards,
Vox
Best regards,
Vox Telecom's reply30 May 2021, 21:02
Official
Good day, Lucas M
Thank you for your post.
Kindly note that we have escalated the details of your complaint to the Support team who will be in contact with you shortly to assist.
Kind Regards,
Vox
Thank you for your post.
Kindly note that we have escalated the details of your complaint to the Support team who will be in contact with you shortly to assist.
Kind Regards,
Vox
Best regards,
Vox Telecom's replyOfficial
03 Jun 2021, 15:46Good day, Lucas M
Thank you for your patience whilst this matter was being investigated.
Kindly note that the complaint was escalated to the Upstream Service Provider who assisted with the resolution.
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards,
Vox
Thank you for your patience whilst this matter was being investigated.
Kindly note that the complaint was escalated to the Upstream Service Provider who assisted with the resolution.
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards,
Vox
Best regards,
Vox Telecom's reply03 Jun 2021, 15:46
Official
Good day, Lucas M
Thank you for your patience whilst this matter was being investigated.
Kindly note that the complaint was escalated to the Upstream Service Provider who assisted with the resolution.
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards,
Vox
Thank you for your patience whilst this matter was being investigated.
Kindly note that the complaint was escalated to the Upstream Service Provider who assisted with the resolution.
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards,
Vox
Best regards,