LM
Lindiwe M

1 reviews | Active since Jun 2023

13 Jun 2023, 08:46

Bas Service , Negligence of account

Vox is very negligent when is comes to rectifying concerns about accounts. Moreover, they do not respect the debit order mandate agreement. They unduly debited my account without my permission as they created a DOUBLE account unnecessarily. Genuinely disappointed by their service.

0
Replies (1)
Vox Telecom
Vox Telecom's reply13 Jun 2023, 10:07
Official
Good day,  Lindiwe M 
 
 Thank you for your post. 
 
 Kindly note that we have sent the details of your complaint to the salese team for assistance. 
 
 We will be in contact with you soonest to assist. 
 
 Kind Regards, 
 Vox