NM
Ngwanatema M
1 reviews | Active since May 2022
05 Dec 2023, 16:24
Bad technical support
My network has been Down for almost 5 days and still no one has assisted me , I am getting no info on when I will be assisted
Helpful (0)
Replies (2)0
Replies (2)
Vox Telecom's replyOfficial
05 Dec 2023, 16:43Good day Ngwanatema M,
We have received and acknowledge your complaint.
The details of your complaint has been escalated internally for investigation and urgent attendance.
We will contact you very soon to assist with the resolution and/or feedback of your complaint.
Kind Regards
Vox Team
We have received and acknowledge your complaint.
The details of your complaint has been escalated internally for investigation and urgent attendance.
We will contact you very soon to assist with the resolution and/or feedback of your complaint.
Kind Regards
Vox Team
Vox Telecom's reply05 Dec 2023, 16:43
Official
Good day Ngwanatema M,
We have received and acknowledge your complaint.
The details of your complaint has been escalated internally for investigation and urgent attendance.
We will contact you very soon to assist with the resolution and/or feedback of your complaint.
Kind Regards
Vox Team
We have received and acknowledge your complaint.
The details of your complaint has been escalated internally for investigation and urgent attendance.
We will contact you very soon to assist with the resolution and/or feedback of your complaint.
Kind Regards
Vox Team
Vox Telecom's replyOfficial
08 Dec 2023, 08:04Good day, Ngwanatema M,
Thank you for your patience while this matter was being investigated.
Kindly note that we have received confirmation that you have been assisted accordingly.
Should you require any further assistance, please do not hesitate to contact us on *** or email, ***
Kind Regards,
Vox
Thank you for your patience while this matter was being investigated.
Kindly note that we have received confirmation that you have been assisted accordingly.
Should you require any further assistance, please do not hesitate to contact us on *** or email, ***
Kind Regards,
Vox
Vox Telecom's reply08 Dec 2023, 08:04
Official
Good day, Ngwanatema M,
Thank you for your patience while this matter was being investigated.
Kindly note that we have received confirmation that you have been assisted accordingly.
Should you require any further assistance, please do not hesitate to contact us on *** or email, ***
Kind Regards,
Vox
Thank you for your patience while this matter was being investigated.
Kindly note that we have received confirmation that you have been assisted accordingly.
Should you require any further assistance, please do not hesitate to contact us on *** or email, ***
Kind Regards,
Vox