MBVW
Marlise Basson Vd Walt
1 reviews | Active since May 2019
09 Jun 2026, 14:23
Bad support
I am very disappointed with the level of service I have received. As a customer, I made several requests for assistance and information, but I was unable to obtain the support I needed. I believe this situation could have been avoided if my enquiries had been properly addressed.
I hope that someone from management will contact me to discuss this matter and work towards a fair resolution.
Helpful (0)
Replies (2)0
Replies (2)
Vox Telecom's replyOfficial
09 Jun 2026, 14:36Good day Marlise Basson Vd Walt
Thank you for your post.
Please note that the details of your complaint has been sent to the Collection Manager for assistance.
We will make contact with you directly to assist with your complaint.
Kind Regards,
Vox
Thank you for your post.
Please note that the details of your complaint has been sent to the Collection Manager for assistance.
We will make contact with you directly to assist with your complaint.
Kind Regards,
Vox
Vox Telecom's reply09 Jun 2026, 14:36
Official
Good day Marlise Basson Vd Walt
Thank you for your post.
Please note that the details of your complaint has been sent to the Collection Manager for assistance.
We will make contact with you directly to assist with your complaint.
Kind Regards,
Vox
Thank you for your post.
Please note that the details of your complaint has been sent to the Collection Manager for assistance.
We will make contact with you directly to assist with your complaint.
Kind Regards,
Vox
Vox Telecom's replyOfficial
11 Jun 2026, 10:38Good day Marlise Basson Vd Walt
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation that the Finance Department that the billing dispute on your account has been resolved and the necessary credits have been app****.
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards,
Vox
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation that the Finance Department that the billing dispute on your account has been resolved and the necessary credits have been app****.
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards,
Vox
Vox Telecom's reply11 Jun 2026, 10:38
Official
Good day Marlise Basson Vd Walt
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation that the Finance Department that the billing dispute on your account has been resolved and the necessary credits have been app****.
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards,
Vox
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation that the Finance Department that the billing dispute on your account has been resolved and the necessary credits have been app****.
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards,
Vox