Bad sevice

I have been without internet connectivity for two weeks and this has made it impossible to work from home. I've called customer support several times, and each time none of the agents were able to resolve my query. It was even worse when I was informed that their stores department refused to release the stock needed to resolve my query. This is unacceptable, I'm very disappointed with the lack of consistent service and poor support, hence I’ve cancelled my services with them.