1 reviews | Active since Sept 2016

23 Nov 2022, 10:14

Bad services

Put my acvount on hold for no reason did dubnle payment on the 24 oct have emaild all a can still no help.

0
Replies (3)
Vox Telecom
Vox Telecom's reply23 Nov 2022, 10:54
Official
Good day,  Natashia K 

Thank you for your review. 
 
 Kindly note that the details of your query has been sent to the debtors department to investigate and assist. 
  
 We will provide feedback to you soonest. 
  
 Kind Regards, 
 Vox 
's update23 Nov 2022, 10:59
Reviewer Update
They found thebproblem somthingvto so with a reference number. Put my avmccount on hold for no reason. You pust check your stuff befor kust acting. How many people has dis happend to.
Vox Telecom
Vox Telecom's reply24 Nov 2022, 07:42
Official
  Good day ,Natashia K
 
Thank you for your patience whilst this matter was being investigated.
 Kindly note that we have received confirmation from the Accounts team that the billing  has been resolved.

Please ensure that the account number is always used for payment reference in order to be allocated accordingly.

Should you require any further assistance, please do not hesitate to contact us on *** or email ***
 
 Kind Regards,
 Vox