MC
Mabandla C
1 reviews | Active since Sept 2021
09 May 2022, 12:38
Bad Services
The services of Vox is Very Terrible and I think its a ******* .I tried to cancel their Services because they took my order to johannesburg instead of taking it to my office in Durban and on top of that I was charged for those days I Did not utilize the telephones .Currently I am Stuck with 3 Lte phones that are not working at all and Its really holding me back at my Company because my staff are coming in everyday to work but they cannot work because phones that are not working.Please Try by all means to Avoid Vox Because you will be left with a High Bill and Debts
Helpful (0)
Replies (2)0
Replies (2)
Vox Telecom's replyOfficial
09 May 2022, 15:22Good day, Mabandla C
Thank you for your review.
Kindly note that the details of this query has been sent to the Sales Management team to investigate and assist with the resolution.
We will provide feedback to you soonest.
Kind Regards,
Vox
Thank you for your review.
Kindly note that the details of this query has been sent to the Sales Management team to investigate and assist with the resolution.
We will provide feedback to you soonest.
Kind Regards,
Vox
Vox Telecom's reply09 May 2022, 15:22
Official
Good day, Mabandla C
Thank you for your review.
Kindly note that the details of this query has been sent to the Sales Management team to investigate and assist with the resolution.
We will provide feedback to you soonest.
Kind Regards,
Vox
Thank you for your review.
Kindly note that the details of this query has been sent to the Sales Management team to investigate and assist with the resolution.
We will provide feedback to you soonest.
Kind Regards,
Vox
Vox Telecom's replyOfficial
12 May 2022, 10:41Good day ,Mabandla C
Thank you for your patience while this matter was being resolved.
Kindly note that we have received confirmation that the on site support team assisted with connectivity and speed , We can confirm that a speed upgrade has been suggested to improve connectivity.
The necessary amendments have been made on your Vox Account and an updated Statement has been sent to the nominated contact details on the account.
Should you require any further assistance, please do not hesitate to contact us on *** or email, ***
Kind Regards,
Vox
Thank you for your patience while this matter was being resolved.
Kindly note that we have received confirmation that the on site support team assisted with connectivity and speed , We can confirm that a speed upgrade has been suggested to improve connectivity.
The necessary amendments have been made on your Vox Account and an updated Statement has been sent to the nominated contact details on the account.
Should you require any further assistance, please do not hesitate to contact us on *** or email, ***
Kind Regards,
Vox
Vox Telecom's reply12 May 2022, 10:41
Official
Good day ,Mabandla C
Thank you for your patience while this matter was being resolved.
Kindly note that we have received confirmation that the on site support team assisted with connectivity and speed , We can confirm that a speed upgrade has been suggested to improve connectivity.
The necessary amendments have been made on your Vox Account and an updated Statement has been sent to the nominated contact details on the account.
Should you require any further assistance, please do not hesitate to contact us on *** or email, ***
Kind Regards,
Vox
Thank you for your patience while this matter was being resolved.
Kindly note that we have received confirmation that the on site support team assisted with connectivity and speed , We can confirm that a speed upgrade has been suggested to improve connectivity.
The necessary amendments have been made on your Vox Account and an updated Statement has been sent to the nominated contact details on the account.
Should you require any further assistance, please do not hesitate to contact us on *** or email, ***
Kind Regards,
Vox