Bad service, yet again

Hi I am reaching out to Hello Peter again out of desperation. I'm at my wits end with VOX. As per my previous email I complained that they cut off my service because of non payment. But the service was never connected. After many phone calls to them and with my initial complaint via Hello Peter they connected me again. When we asked them to reverse the charges they said they could not until a technician came out to determine if the service was indeed connected or not. After 7 weeks a technician came out and finally got the service connected and the technician in our presence informed VOX by phone that we were correct and there was no service at all. This morning we wake up again to no internet service. I phoned them and they confirmed that we had been disconnected AGAIN. This after they were told by the technician they were in the wrong. We have emailed them but they don't get back to us. This is by far the worst company I have dealt with in my entire long life. Please assist us in bringing this disgusting behaviour to their superiors and to the public. Many thanks Gina Markides.