Bad service with Vox

Whenever my services gets suspended and I make payment, my Telkom LTE sim always takes forever to be reactivated and when I phone Vox, the consultants are always rude and have stinking attitudes. I am paying for a service and yet they treat me like they are doing me a favor and yet I'm paying these ****ers. They have the worst ****en agents giving customer service. These ****ers have the nerve to tell me they not going to reimburse me for the inconvenience they are causing me. I am going to report them to the telecoms tribunal. I am sick and tired of being treated like this, its sickening.