FB
Fazila B
1 reviews | Active since Jun 2025
17 Jun 2025, 16:51
BAD SERVICE.. wish to cancel completely
Acc i.n.o B A Budhai .. No *** Mr Budhai passed on on the 19th May Notified VOX .. then transferred to F Budhai ***5 But wifi cut off since the 16th . Now VOX saying *** was not paid . YES due to new name! Been trying since the 16th to get to speak to accounts ""STILL NO RESPONSE "" VERY UNPROFESSIONAL ! Need wifi on .. personal work relating my husbands death . Also ... only need to pay end June Please assist ❗ waiting for Alyssa in accounts to call
Helpful (0)
Replies (6)0
Replies (6)
Vox Telecom's replyOfficial
17 Jun 2025, 17:24Good day Fazila B,
Thank you for your enquiry. We appreciate your patience as we investigate this matter further.
Your enquiry has been escalated to our Accounts team, and we will provide you with feedback as soon as possible.
Please note that we will communicate with you directly via our official company channels, as listed on our website.
Thank you for your understanding.
Kind Regards,
Vox
Thank you for your enquiry. We appreciate your patience as we investigate this matter further.
Your enquiry has been escalated to our Accounts team, and we will provide you with feedback as soon as possible.
Please note that we will communicate with you directly via our official company channels, as listed on our website.
Thank you for your understanding.
Kind Regards,
Vox
Vox Telecom's reply17 Jun 2025, 17:24
Official
Good day Fazila B,
Thank you for your enquiry. We appreciate your patience as we investigate this matter further.
Your enquiry has been escalated to our Accounts team, and we will provide you with feedback as soon as possible.
Please note that we will communicate with you directly via our official company channels, as listed on our website.
Thank you for your understanding.
Kind Regards,
Vox
Thank you for your enquiry. We appreciate your patience as we investigate this matter further.
Your enquiry has been escalated to our Accounts team, and we will provide you with feedback as soon as possible.
Please note that we will communicate with you directly via our official company channels, as listed on our website.
Thank you for your understanding.
Kind Regards,
Vox
Vox Telecom's replyOfficial
17 Jun 2025, 18:01Good day Fazila B,
Thank you for your feedback.
We have added it to the existing escalation.
Further feedback will be provided soonest.
Kind regards,
Vox
Thank you for your feedback.
We have added it to the existing escalation.
Further feedback will be provided soonest.
Kind regards,
Vox
Vox Telecom's reply17 Jun 2025, 18:01
Official
Good day Fazila B,
Thank you for your feedback.
We have added it to the existing escalation.
Further feedback will be provided soonest.
Kind regards,
Vox
Thank you for your feedback.
We have added it to the existing escalation.
Further feedback will be provided soonest.
Kind regards,
Vox
Vox Telecom's replyOfficial
19 Jun 2025, 11:11Good day, Fazila
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation that the Finance team has made contact and assisted with the billing dispute.
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards,
Vox
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation that the Finance team has made contact and assisted with the billing dispute.
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards,
Vox
Vox Telecom's reply19 Jun 2025, 11:11
Official
Good day, Fazila
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation that the Finance team has made contact and assisted with the billing dispute.
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards,
Vox
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation that the Finance team has made contact and assisted with the billing dispute.
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards,
Vox
FB
Fazila B's updateReviewer Update
28 Jun 2025, 07:49Above ! Some typing errors ' sorry
Alyssa to call me urgently
On ***
Thank You
Alyssa to call me urgently
On ***
Thank You
FB
Fazila B's update28 Jun 2025, 07:49
Reviewer Update
Above ! Some typing errors ' sorry
Alyssa to call me urgently
On ***
Thank You
Alyssa to call me urgently
On ***
Thank You
FB
Fazila B's updateReviewer Update
28 Jun 2025, 07:51Above request !
Re::VOX TELECOM
Alyssa ... Accounts manager
Re::VOX TELECOM
Alyssa ... Accounts manager
FB
Fazila B's update28 Jun 2025, 07:51
Reviewer Update
Above request !
Re::VOX TELECOM
Alyssa ... Accounts manager
Re::VOX TELECOM
Alyssa ... Accounts manager
Vox Telecom's replyOfficial
28 Jun 2025, 09:25Good day Fazila Budhai,
Thank you for your post we have requested an agent to contact you and assist.
Thank you
Thank you for your post we have requested an agent to contact you and assist.
Thank you
Vox Telecom's reply28 Jun 2025, 09:25
Official
Good day Fazila Budhai,
Thank you for your post we have requested an agent to contact you and assist.
Thank you
Thank you for your post we have requested an agent to contact you and assist.
Thank you