TG
Tshidiso G

1 reviews | Active since May 2016

17 Dec 2025, 14:45

Bad service Vox

I've app**** for internet I've told them that I already have metrofibre installed in my house they've made me wait over 3 weeks and they keep telling me they waiting for metro fibre to activate whereas metro fibre says they have to do that mind you Im an existing client for 2 years with them

0
Replies (2)
Vox Telecom
Vox Telecom's reply17 Dec 2025, 14:58
Official
Good day, Tshidiso 
 
Thank you for your review. 

 Kindly note that the details of this query has been sent to the Project Management team to investigate and assist with the resolution. 
 
 We will provide feedback to you soonest. 
 Kind Regards, 
 Vox 
Vox Telecom
Vox Telecom's reply23 Dec 2025, 10:03
Official
Good day, Tshidiso 
 
 Thank you for your patience whilst this matter was being investigated. 
 
Kindly note that we have received confirmation that the Fibre line has been activated and the installation has been completed. 

Regards
Vox