IS
Ismail S
1 reviews | Active since Aug 2026
27 Aug 2026, 10:15
Bad Service Vox! Bad Service!
Bad service! No following up. No call backs despite logging tickets, we were down for a total of 7 days and we are running a business from home completely dependant on internet to liaise with our clients and earn a living. No campassion showed. The only thing that Vox gets right without fail is to bill you on time every month and take your money. No apologies from them to date, Pathetic to say the least when it comes to customer service!
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Replies (2)0
Replies (2)
Vox Telecom's replyOfficial
27 Aug 2026, 10:35Good day Ismail
Thank you for your review.
We have received confirmation from our Support team that the matter has been escalated to the Network Provider for assistance.
We will provide feedback to you via the initial request logged.
Regards
Vox
Thank you for your review.
We have received confirmation from our Support team that the matter has been escalated to the Network Provider for assistance.
We will provide feedback to you via the initial request logged.
Regards
Vox
Vox Telecom's reply27 Aug 2026, 10:35
Official
Good day Ismail
Thank you for your review.
We have received confirmation from our Support team that the matter has been escalated to the Network Provider for assistance.
We will provide feedback to you via the initial request logged.
Regards
Vox
Thank you for your review.
We have received confirmation from our Support team that the matter has been escalated to the Network Provider for assistance.
We will provide feedback to you via the initial request logged.
Regards
Vox
Vox Telecom's replyOfficial
10 Sept 2026, 09:55Good day Ismail
Thank you for your patience whilst this matter was being investigated.
We have received the request to cancel the services and the cancellation request has been actioned accordingly.
Kindly note that the Account manager has sent correspondence to you pertaining to your complaint and the outcome thereof.
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards,
Vox
Thank you for your patience whilst this matter was being investigated.
We have received the request to cancel the services and the cancellation request has been actioned accordingly.
Kindly note that the Account manager has sent correspondence to you pertaining to your complaint and the outcome thereof.
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards,
Vox
Vox Telecom's reply10 Sept 2026, 09:55
Official
Good day Ismail
Thank you for your patience whilst this matter was being investigated.
We have received the request to cancel the services and the cancellation request has been actioned accordingly.
Kindly note that the Account manager has sent correspondence to you pertaining to your complaint and the outcome thereof.
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards,
Vox
Thank you for your patience whilst this matter was being investigated.
We have received the request to cancel the services and the cancellation request has been actioned accordingly.
Kindly note that the Account manager has sent correspondence to you pertaining to your complaint and the outcome thereof.
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards,
Vox