MJ
Madelein J
1 reviews | Active since Jun 2023
19 Jun 2023, 16:43
Bad Service Vox
Bad service from account my payment was not allocated accordingly as some one could not do the allocation now my account has bee. Suspended, I use the internet to work now I lost a days income for people being *********** in doing there work, how long will it take before my account will be in suspended…. Can some refer another service provider this is just not how I want to do business
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Replies (4)0
Replies (4)MJ
Madelein J's updateReviewer Update
19 Jun 2023, 17:13Just been told that service will only be restored by tomorrow so then 2 days of income I’m loosing for people being *********** this is not on reality very bad
MJ
Madelein J's update19 Jun 2023, 17:13
Reviewer Update
Just been told that service will only be restored by tomorrow so then 2 days of income I’m loosing for people being *********** this is not on reality very bad
Vox Telecom's replyOfficial
19 Jun 2023, 17:34 Good day Madelein Jooste Thank you for your post. Kindly note that the details of your complaint has been sent to the Accounts team for assistance. We will contact you directly to assist with the complaint. Kind Regards, Vox
Vox Telecom's reply19 Jun 2023, 17:34
Official
Good day Madelein Jooste Thank you for your post. Kindly note that the details of your complaint has been sent to the Accounts team for assistance. We will contact you directly to assist with the complaint. Kind Regards, Vox
MJ
Madelein J's updateReviewer Update
19 Jun 2023, 17:55I guess I will have to wait till they get back to me nothing I can do about this now…But thank you for response, nothing I can do to loss of income for today….. That is that…
MJ
Madelein J's update19 Jun 2023, 17:55
Reviewer Update
I guess I will have to wait till they get back to me nothing I can do about this now…But thank you for response, nothing I can do to loss of income for today….. That is that…
Vox Telecom's replyOfficial
20 Jun 2023, 14:35Good day, Madelein J
Thank you for your patience whilst this matter was being investigated.
Kindly note that the Accounts Department has sent correspondence to you pertaining to your billing dispute and the outcome thereof.
Should you require any further assistance, please do not hesitate to contact us on *** or email ***
Kind Regards,
Vox
Thank you for your patience whilst this matter was being investigated.
Kindly note that the Accounts Department has sent correspondence to you pertaining to your billing dispute and the outcome thereof.
Should you require any further assistance, please do not hesitate to contact us on *** or email ***
Kind Regards,
Vox
Vox Telecom's reply20 Jun 2023, 14:35
Official
Good day, Madelein J
Thank you for your patience whilst this matter was being investigated.
Kindly note that the Accounts Department has sent correspondence to you pertaining to your billing dispute and the outcome thereof.
Should you require any further assistance, please do not hesitate to contact us on *** or email ***
Kind Regards,
Vox
Thank you for your patience whilst this matter was being investigated.
Kindly note that the Accounts Department has sent correspondence to you pertaining to your billing dispute and the outcome thereof.
Should you require any further assistance, please do not hesitate to contact us on *** or email ***
Kind Regards,
Vox