SS
Shaun S

1 reviews | Active since Feb 2018

31 Jan 2022, 23:51

Bad Service then Overcharged.... Terrible

My email to them should explain it all:

Good day,

I demand a refund for the R900+ charge on the 10 January 2022.

There was a discussion which I had with your management team and due to delays caused by yourselves I would be credited and not charged yet I see an additional charge to not only make up cost but overcharge me now as well.

Reverse and correct this insult with immediate effect.

Regards, Shaun d *** Show quoted text

0
Replies (1)
Vox Telecom
Vox Telecom's reply01 Feb 2022, 08:46
Official
Good day,  Shaun D 

 Thank you for your post. 
 
 Please note that the details of your complaint has been sent to the Account department for assistance. 
We will investigate the matter and provide feedback to you soonest. 
 
 Kind Regards, 
 Vox