MM
Mercia M
1 reviews | Active since Sept 2017
14 Jul 2025, 14:52
Bad service that is *****ulent
Vox claims their subscription is monthly, but they receive payment on the 15th but request further payment on the 26th. they suspended the line and now say we must pay R509 but it's R360 something monthly . How many payments must be done . Truly not happy they then went on to demand the router but still we use they services under my son for the same address and agent said there was no need to return it
Helpful (0)
Replies (2)0
Replies (2)
Vox Telecom's replyOfficial
14 Jul 2025, 16:00 Good day Mercia
Thank you for your post.
Please note that the details of your complaint has been sent to the Debtors team for assistance.
We will make contact with you directly to assist with your complaint.
Kind Regards,
Vox
Thank you for your post.
Please note that the details of your complaint has been sent to the Debtors team for assistance.
We will make contact with you directly to assist with your complaint.
Kind Regards,
Vox
Vox Telecom's reply14 Jul 2025, 16:00
Official
Good day Mercia
Thank you for your post.
Please note that the details of your complaint has been sent to the Debtors team for assistance.
We will make contact with you directly to assist with your complaint.
Kind Regards,
Vox
Thank you for your post.
Please note that the details of your complaint has been sent to the Debtors team for assistance.
We will make contact with you directly to assist with your complaint.
Kind Regards,
Vox
Vox Telecom's replyOfficial
15 Jul 2025, 14:00 Good day Mercia
Thank you for your patience whilst this matter was being investigated.
Kindly note that the Accounts Department has sent correspondence to you pertaining to your billing dispute and the outcome thereof.
Should you require any further assistance, please do not hesitate to contact us on *** or email ***
Kind Regards,
Vox
Thank you for your patience whilst this matter was being investigated.
Kindly note that the Accounts Department has sent correspondence to you pertaining to your billing dispute and the outcome thereof.
Should you require any further assistance, please do not hesitate to contact us on *** or email ***
Kind Regards,
Vox
Vox Telecom's reply15 Jul 2025, 14:00
Official
Good day Mercia
Thank you for your patience whilst this matter was being investigated.
Kindly note that the Accounts Department has sent correspondence to you pertaining to your billing dispute and the outcome thereof.
Should you require any further assistance, please do not hesitate to contact us on *** or email ***
Kind Regards,
Vox
Thank you for your patience whilst this matter was being investigated.
Kindly note that the Accounts Department has sent correspondence to you pertaining to your billing dispute and the outcome thereof.
Should you require any further assistance, please do not hesitate to contact us on *** or email ***
Kind Regards,
Vox