Bad Service that beats Telkom

2 months ago, I started making you people aware of my adsl line issue. For 5 of those week I kept being told it was because I had no data. The support staff were too lazy and didn't bother checking the system and find my other account. This started to annoy me, and I started contacting Telkom directly. Which I shouldn't have to, because you are my service provider and you should have helped me. After going back and forth regarding the same nonsense... oh I don't have data... and oh is your line fixed.... which it was not.... my line went down. Which, again, I warned you about. It was down for a full 7 days, and I was reporting this on a daily basis, but it took you all 4 days to respond to me. Disgusting! Do you have any Idea how much money I had to spend on 3G data? Now, i'm getting calls constantly, sometimes 3 times a day asking if my line is fixed and to tell me \honestly"& \""To be Frank\"" that I won't be compensated for the downtime.... it was fixed last week Thursday because I called Telkom and escalated my own fault"