Bad Service - Suspension of our data and voice lines

Out of confidence we gave then business to about 6 of our buildings to supply data and voice and they are messing everything up every chance they get. I have been complaining every month since we started our relationship and only recently did they come out disrespectfully and told me that they have thousands of customers and I should not expect to be given priority.

So they sent invoices on the 26th of December and our company was closed at the time. upon my return I requested that they furnish me with all outstanding invoices so we can make payment. They do so with the email body saying that We should make payment same day as our services will be suspended. Few minutes later, all services are suspended. They did not want to understand that we have just opened for business and we will be able to make payment same week on Friday and that at the time they sent invoices, the company was closed. When I complain they tell me I should not expect special treatment. Such arrogance.

I cannot wait for my contacts to end so I can hop to the next best service provider. I am tired with VOX so is my company. I definitely would not recommend VOX to even my worst enemy.