Bad service received from VOX sales

Item: Vox Telecom
Rating: 1
Author: Abednigo S

I called vox sales department to confirm few things about FLTE I spoke to Simphiwe the guy he's a shirty salesperson, told me my area is not covered I must visit nearest vox office, told him I'm on the vox website shows that there is LTE coverage he insisted that there isn't and dropped the line.

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Replies (2)

Vox Telecom's replyOfficial

07 Dec 2022, 17:14

Good day , Abednigo S

Thank you for your review.

Kindly note that the details of your query has been sent to the sales team to investigate and assist.

We will provide feedback to you soonest.

Kind Regards,
Vox

Vox Telecom's reply07 Dec 2022, 17:14

Official

Vox Telecom's replyOfficial

14 Dec 2022, 07:38

Good day, Abednigo S

Thank you for your patience whilst this matter was being investigated.

Kindly note that we have received confirmation that ta new order has been placed.
We also received confirmation from the management team, that they did address the concerns you had regards to the poor service complaint.

Should you require any further assistance, please do not hesitate to contact us on *** or email, ***

Kind Regards,
Vox

Vox Telecom's reply14 Dec 2022, 07:38

Official