TC
Tom C

1 reviews | Active since Nov 2018

08 Oct 2025, 20:18

Bad service provided

First few days with them. No internet. Not debited yet. Poor customer service.

0
Replies (2)
Vox Telecom
Vox Telecom's reply08 Oct 2025, 20:32
Official
Good day Tom,

Thank you for your review.

Kindly note the details of your complaint have been escalated to the Support team and is   being attended to.

An agent from the Support team will be in touch to advise further.

Kind regards,
Vox

Vox Telecom
Vox Telecom's reply15 Oct 2025, 10:34
Official
Good day Tom
  
Kindly note that we have received confirmation that the connectivity issues were resolved after the Network Provider , Vumatel restored the link.
 Should you require any further assistance, please do not hesitate to contact us. 
 
 Kind Regards, 
 Vox