Bad service . . . Not very consumer friendly, or helpfull in case of an emergency

Bad experience. In the begining everything works 100%, but after a while speed drops and you have to phone in the query. Tech staff changes settings while on the phone, then it works again 100% . . . Untill a few days later the speeds gives problems again. Or technical difficalties and you sit without wifi but you have to suck it up cause it is out of there hands . . . But if you have tecnical difficulties and ask for 4 days extentions grace period on your payment cause your child needs to write a final exam . . . No grace is given even if you pay every month on the same day . . . And never skip . . . NO EXCEPTION. . Just feel they can be more helpfull and review the case before them with these kind of emergencies . . .