GB
Genny B
1 reviews | Active since Apr 2020
22 Dec 2022, 22:24
Bad service, no internet for a week & they do not respond to any ticket queries
Their service is disgusting. It's been four days ever since I have logged a ticket and I have made several calls regarding internet. It's 5th day and the internet is not sorted. I have made multiple calls but still so help. They are arrogant. I would recommend it to anyone.
Helpful (0)
Replies (2)0
Replies (2)
Vox Telecom's replyOfficial
23 Dec 2022, 07:37Good day, Genny B
Thank you for your review.
Kindly note that the details of your query has been sent to the Support team to investigate and assist.
We will provide feedback to you soonest.
Kind Regards,
Vox
Thank you for your review.
Kindly note that the details of your query has been sent to the Support team to investigate and assist.
We will provide feedback to you soonest.
Kind Regards,
Vox
Vox Telecom's reply23 Dec 2022, 07:37
Official
Good day, Genny B
Thank you for your review.
Kindly note that the details of your query has been sent to the Support team to investigate and assist.
We will provide feedback to you soonest.
Kind Regards,
Vox
Thank you for your review.
Kindly note that the details of your query has been sent to the Support team to investigate and assist.
We will provide feedback to you soonest.
Kind Regards,
Vox
Vox Telecom's replyOfficial
17 Jan 2023, 09:32Good day, Genny B
Thank you for your patience while this matter was being investigated.
Kindly note that we have received confirmation that the connectivity issues were resolved after router has been replaced and reconfigured.
Should you require any further assistance, please do not hesitate to contact us on *** or email, ***
Kind Regards,
Vox
Thank you for your patience while this matter was being investigated.
Kindly note that we have received confirmation that the connectivity issues were resolved after router has been replaced and reconfigured.
Should you require any further assistance, please do not hesitate to contact us on *** or email, ***
Kind Regards,
Vox
Vox Telecom's reply17 Jan 2023, 09:32
Official
Good day, Genny B
Thank you for your patience while this matter was being investigated.
Kindly note that we have received confirmation that the connectivity issues were resolved after router has been replaced and reconfigured.
Should you require any further assistance, please do not hesitate to contact us on *** or email, ***
Kind Regards,
Vox
Thank you for your patience while this matter was being investigated.
Kindly note that we have received confirmation that the connectivity issues were resolved after router has been replaced and reconfigured.
Should you require any further assistance, please do not hesitate to contact us on *** or email, ***
Kind Regards,
Vox