LM
Lizl M

1 reviews | Active since Dec 2017

15 Nov 2022, 09:14

BAD SERVICE - No internet connection!

Absolutely USELESS!!! I've been trying to get in contact with Vox Telecom in Mosselbaai. There's absolutely NO way you get through on their telephone lines, and NO response on email. I have contacted the manager on his cellphone, and apparently he's not technical and can't help me. He said he locked a ticket, but still no feedback. He says I must I call again. But there's NO answer on ANY number. I am fed up with Vox Telecom, there service SUCKS!!

0
Replies (2)
Vox Telecom
Vox Telecom's reply15 Nov 2022, 10:06
Official
Good day,  Lizl M 

 Thank you for your review. 
 
Kindly note that the details of your query has been sent to the Support team to investigate and assist. 
 
We will provide feedback to  you soonest. 
 
Kind Regards, 
Vox 
Vox Telecom
Vox Telecom's reply16 Nov 2022, 11:35
Official
Good day,  Lizl M 

Thank you for your patience whilst this matter was being investigated. 

Kindly note that we have received confirmation that the connectivity issues were resolved after the Network Provider , Frogfoot restored the link.

Should you require any further assistance, please do not hesitate to contact us on *** or email, ***

Kind Regards, 
Vox