BAD SERVICE LYING ****S
I app**** for a BLACK FRIDAG special , everything was approved and acount opend . I followed up and the told me the order was canceld because some BS storry but I can aply again but the Black Friday special is over so that wont be aplicable
They did not inform me that this was canceld worst cusomer service ever
I can aply again but have to pay normal price!@!!!!!
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Replies (3)0
Replies (3)
Vox Telecom's replyOfficial
12 Dec 2023, 15:20 Good day, John
Thank you for your review.
Kindly note that the details of your query has been sent to the sales team to investigate and assist.
We will provide feedback to you soonest.
Kind Regards,
Vox
Thank you for your review.
Kindly note that the details of your query has been sent to the sales team to investigate and assist.
We will provide feedback to you soonest.
Kind Regards,
Vox
Vox Telecom's reply12 Dec 2023, 15:20
Official
Good day, John
Thank you for your review.
Kindly note that the details of your query has been sent to the sales team to investigate and assist.
We will provide feedback to you soonest.
Kind Regards,
Vox
Thank you for your review.
Kindly note that the details of your query has been sent to the sales team to investigate and assist.
We will provide feedback to you soonest.
Kind Regards,
Vox
's updateReviewer Update
12 Dec 2023, 20:28Good evening
I did receive a call and same story telling me I app**** somewhere else and that is why my order was canceled. I did not apply for fiber with any other company and if there is an application, I have the right to know where and when this was done.
I app**** with VOX and my documentation was send in and details RICA. This was approved and an account was opened. I mean before you open an account you do checks.
The lady I spoke to today the first time said I can apply again but BLACK FRIDAY will not be applicable.
I app**** for this, it was approved, and I want this!!!!!
Thank you
John Wright
I did receive a call and same story telling me I app**** somewhere else and that is why my order was canceled. I did not apply for fiber with any other company and if there is an application, I have the right to know where and when this was done.
I app**** with VOX and my documentation was send in and details RICA. This was approved and an account was opened. I mean before you open an account you do checks.
The lady I spoke to today the first time said I can apply again but BLACK FRIDAY will not be applicable.
I app**** for this, it was approved, and I want this!!!!!
Thank you
John Wright
's update12 Dec 2023, 20:28
Reviewer Update
Good evening
I did receive a call and same story telling me I app**** somewhere else and that is why my order was canceled. I did not apply for fiber with any other company and if there is an application, I have the right to know where and when this was done.
I app**** with VOX and my documentation was send in and details RICA. This was approved and an account was opened. I mean before you open an account you do checks.
The lady I spoke to today the first time said I can apply again but BLACK FRIDAY will not be applicable.
I app**** for this, it was approved, and I want this!!!!!
Thank you
John Wright
I did receive a call and same story telling me I app**** somewhere else and that is why my order was canceled. I did not apply for fiber with any other company and if there is an application, I have the right to know where and when this was done.
I app**** with VOX and my documentation was send in and details RICA. This was approved and an account was opened. I mean before you open an account you do checks.
The lady I spoke to today the first time said I can apply again but BLACK FRIDAY will not be applicable.
I app**** for this, it was approved, and I want this!!!!!
Thank you
John Wright
Vox Telecom's replyOfficial
18 Dec 2023, 14:31 Good day , John
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation that line has been activated and the installation has been completed.
Should you require any further assistance, please do not hesitate to contact us on *** or email, ***
Kind Regards,
Vox
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation that line has been activated and the installation has been completed.
Should you require any further assistance, please do not hesitate to contact us on *** or email, ***
Kind Regards,
Vox
Vox Telecom's reply18 Dec 2023, 14:31
Official
Good day , John
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation that line has been activated and the installation has been completed.
Should you require any further assistance, please do not hesitate to contact us on *** or email, ***
Kind Regards,
Vox
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation that line has been activated and the installation has been completed.
Should you require any further assistance, please do not hesitate to contact us on *** or email, ***
Kind Regards,
Vox