kK
kgmanaka K

1 reviews | Active since Sept 2016

22 Feb 2024, 09:11

Bad service from VOX Telecom

I haven't had internet for a full week in Terenure Kempton Park. I lodged multiple complaints but never got help. The biggest challenge is that i have to pay full month while i have a week of down time and the internet is not even back yet

0
Replies (2)
Vox Telecom
Vox Telecom's reply22 Feb 2024, 09:58
Official
Good day, Kgothatso 

Thank you for your review. 

Kindly note that the details of your query has been sent to the Support team to investigate and assist. 
We will provide feedback to you soonest. 

Regards
Vox  
Vox Telecom
Vox Telecom's reply23 Feb 2024, 10:28
Official
Good day,  Kgothatso 
 
Thank you for your patience while this matter was being investigated.
 
Kindly note that we have received confirmation that the connectivity issues were resolved after the Network Provider , Frogfoot restored the link.
 
Should you require any further assistance, please do not hesitate to contact us on *** or email, ***
 
Kind Regards,
Vox