SC
Susan C
1 reviews | Active since Jul 2010
06 Jun 2022, 19:50
BAD SERVICE FROM VOX TELECOM
CAN ANYONE TELL US WHO TRAINS THE EMPLOYEES AT VOX????????? FOOLS THEY HIRE.... WHO CUT SERVICE WITHOUT CHECKING WITH THE PERSON USING THE SERVICE AND PAYING THE MONTHLY BILL !!!!!!!!!!!!!!!!!!!!!!!!!! OH MY GOODNESS - HOW PROFESSIONAL IS THAT. Let's see if someone has the savvy to call us and sort out their MESS!!!
Helpful (0)
Replies (3)0
Replies (3)
Vox Telecom's replyOfficial
06 Jun 2022, 20:47Good day Susan Carr,
Thank you for your enquiry.
Kindly note that we have escalated your enquiry.
We will investigate the matter and provide feedback to you soonest via our official company communication platforms as per our website.
Please take note that we will not reply on HelloPeter.
Kind Regards,
Vox
Thank you for your enquiry.
Kindly note that we have escalated your enquiry.
We will investigate the matter and provide feedback to you soonest via our official company communication platforms as per our website.
Please take note that we will not reply on HelloPeter.
Kind Regards,
Vox
Vox Telecom's reply06 Jun 2022, 20:47
Official
Good day Susan Carr,
Thank you for your enquiry.
Kindly note that we have escalated your enquiry.
We will investigate the matter and provide feedback to you soonest via our official company communication platforms as per our website.
Please take note that we will not reply on HelloPeter.
Kind Regards,
Vox
Thank you for your enquiry.
Kindly note that we have escalated your enquiry.
We will investigate the matter and provide feedback to you soonest via our official company communication platforms as per our website.
Please take note that we will not reply on HelloPeter.
Kind Regards,
Vox
Vox Telecom's replyOfficial
07 Jun 2022, 07:52Good day, Susan C
Thank you for entrusting us with your service request.
Unfortunately, we have not been able to allocate this query to your Vox Account with the information provided in the original correspondence.
Kindly provide us with your Vox Account number in order for us to assist accordingly.
Thank you in advance
Vox
Thank you for entrusting us with your service request.
Unfortunately, we have not been able to allocate this query to your Vox Account with the information provided in the original correspondence.
Kindly provide us with your Vox Account number in order for us to assist accordingly.
Thank you in advance
Vox
Vox Telecom's reply07 Jun 2022, 07:52
Official
Good day, Susan C
Thank you for entrusting us with your service request.
Unfortunately, we have not been able to allocate this query to your Vox Account with the information provided in the original correspondence.
Kindly provide us with your Vox Account number in order for us to assist accordingly.
Thank you in advance
Vox
Thank you for entrusting us with your service request.
Unfortunately, we have not been able to allocate this query to your Vox Account with the information provided in the original correspondence.
Kindly provide us with your Vox Account number in order for us to assist accordingly.
Thank you in advance
Vox
Vox Telecom's replyOfficial
24 Jun 2022, 10:21 Good day, Susan C
Thank you for your patience whilst this matter was being investigated.
We received confirmation that the account holder is deceased , and assisted with a new order.
Kindly note that we also have received confirmation that new line has been activated and the installation has been completed.
The funds already paid will be transferred to the new account.
Should you require any further assistance, please do not hesitate to contact us on *** or email ***
Kind Regards,
Vox
Thank you for your patience whilst this matter was being investigated.
We received confirmation that the account holder is deceased , and assisted with a new order.
Kindly note that we also have received confirmation that new line has been activated and the installation has been completed.
The funds already paid will be transferred to the new account.
Should you require any further assistance, please do not hesitate to contact us on *** or email ***
Kind Regards,
Vox
Vox Telecom's reply24 Jun 2022, 10:21
Official
Good day, Susan C
Thank you for your patience whilst this matter was being investigated.
We received confirmation that the account holder is deceased , and assisted with a new order.
Kindly note that we also have received confirmation that new line has been activated and the installation has been completed.
The funds already paid will be transferred to the new account.
Should you require any further assistance, please do not hesitate to contact us on *** or email ***
Kind Regards,
Vox
Thank you for your patience whilst this matter was being investigated.
We received confirmation that the account holder is deceased , and assisted with a new order.
Kindly note that we also have received confirmation that new line has been activated and the installation has been completed.
The funds already paid will be transferred to the new account.
Should you require any further assistance, please do not hesitate to contact us on *** or email ***
Kind Regards,
Vox