JM
Johannah M
1 reviews | Active since Feb 2023
01 Apr 2024, 21:07
Bad service from vox telecom
Extremely bad service.I paid them upfront I don't have outstanding arrears but I have been disconnected.when I call them they don't pickup,they don't respond emails.vox is very bad service provider.They cut my service anytime they want to do so.very very bad I won't recommend them to anyone I'm so disappointed.they don't have good customer service.how could they do this while I don't owe them
Helpful (0)
Replies (3)0
Replies (3)
Vox Telecom's replyOfficial
01 Apr 2024, 21:46Good day Johannah MThank you for your post.Kindly note that the details of your complaint has been sent to the Project Management team for assistance.We will contact you directly to assist with the complaint.Kind Regards, Vox
Vox Telecom's reply01 Apr 2024, 21:46
Official
Good day Johannah MThank you for your post.Kindly note that the details of your complaint has been sent to the Project Management team for assistance.We will contact you directly to assist with the complaint.Kind Regards, Vox
JM
Johannah M's updateReviewer Update
03 Apr 2024, 21:21Vox I'm not happy with your services, can you please refund my payment because you are unable to provide me with the services I paid for.i have been ****med by vox
JM
Johannah M's update03 Apr 2024, 21:21
Reviewer Update
Vox I'm not happy with your services, can you please refund my payment because you are unable to provide me with the services I paid for.i have been ****med by vox
Vox Telecom's replyOfficial
04 Apr 2024, 11:58Good day, Johannah
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation that the Fibre line has been activated and the router shipped for self installation .
Should you require any further assistance, please do not hesitate to contact us on *** or email, ***
Kind Regards,
Vox
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation that the Fibre line has been activated and the router shipped for self installation .
Should you require any further assistance, please do not hesitate to contact us on *** or email, ***
Kind Regards,
Vox
Vox Telecom's reply04 Apr 2024, 11:58
Official
Good day, Johannah
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation that the Fibre line has been activated and the router shipped for self installation .
Should you require any further assistance, please do not hesitate to contact us on *** or email, ***
Kind Regards,
Vox
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation that the Fibre line has been activated and the router shipped for self installation .
Should you require any further assistance, please do not hesitate to contact us on *** or email, ***
Kind Regards,
Vox