JS
Johannes S
1 reviews | Active since Jan 2022
27 May 2022, 20:52
Bad service from VOX
Vox the worst internet you can get!! They promis me after every call they will lock a ticket but nobody phones me back or follows up on the problem. My internet buffers the hole time and i got a 100meg download and 10 meg upload line if you tell them that you gone get another service provider they just do not care. Please can sombody help????
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Replies (2)0
Replies (2)
Vox Telecom's replyOfficial
27 May 2022, 22:02Good day, Johannes S
Thank you for your review.
Kindly note that the details of your query has been sent to the Support team to investigate and assist.
We will provide feedback to you soonest.
Kind Regards,
Vox
Thank you for your review.
Kindly note that the details of your query has been sent to the Support team to investigate and assist.
We will provide feedback to you soonest.
Kind Regards,
Vox
Vox Telecom's reply27 May 2022, 22:02
Official
Good day, Johannes S
Thank you for your review.
Kindly note that the details of your query has been sent to the Support team to investigate and assist.
We will provide feedback to you soonest.
Kind Regards,
Vox
Thank you for your review.
Kindly note that the details of your query has been sent to the Support team to investigate and assist.
We will provide feedback to you soonest.
Kind Regards,
Vox
Vox Telecom's replyOfficial
03 Jun 2022, 12:00 Good day, Johannes S
Thank you for your patience while this matter was being investigated.
Kindly note that we have received confirmation that the connectivity and speed issues were resolved after The network provider , Frogfoot re-provisioned the link and the onsite team reconfigured the router.
Should you require any further assistance, please do not hesitate to contact us on *** or email, ***
Regards
Vox
Thank you for your patience while this matter was being investigated.
Kindly note that we have received confirmation that the connectivity and speed issues were resolved after The network provider , Frogfoot re-provisioned the link and the onsite team reconfigured the router.
Should you require any further assistance, please do not hesitate to contact us on *** or email, ***
Regards
Vox
Vox Telecom's reply03 Jun 2022, 12:00
Official
Good day, Johannes S
Thank you for your patience while this matter was being investigated.
Kindly note that we have received confirmation that the connectivity and speed issues were resolved after The network provider , Frogfoot re-provisioned the link and the onsite team reconfigured the router.
Should you require any further assistance, please do not hesitate to contact us on *** or email, ***
Regards
Vox
Thank you for your patience while this matter was being investigated.
Kindly note that we have received confirmation that the connectivity and speed issues were resolved after The network provider , Frogfoot re-provisioned the link and the onsite team reconfigured the router.
Should you require any further assistance, please do not hesitate to contact us on *** or email, ***
Regards
Vox