Bad service from vox

Item: Vox Telecom
Rating: 1
Author: Isabela K

VOX TERRIBLE SERVICE EVER. I signed up with them on the 26th of june with a very good service from the sellers just to find out that after u signed the problem is installation and bad communication from the company. is taking almost 3 WEEKS and I DONT HAVE INTERNET and no one contact me. I tried to call open service no answer. I SENT EMAILS nothing. Im so frustrated specially because the place they need to connect the wifi had vox before so i dont know why it takes so long. IM SO DISAPPOINTED WITH VOX.

Helpful (0)

Replies (2)

Vox Telecom's replyOfficial

12 Jul 2023, 16:48

Good afternoon Isabela K

Thank you for your review.

Kindly note that the details of your query has been sent to the relevant team to investigate and assist.

We will provide feedback to you soonest.

Kind Regards,
Vox

Vox Telecom's reply12 Jul 2023, 16:48

Official

Good afternoon Isabela K

Thank you for your review.

Kindly note that the details of your query has been sent to the relevant team to investigate and assist.

We will provide feedback to you soonest.

Kind Regards,
Vox

Vox Telecom's replyOfficial

21 Jul 2023, 09:04

Good day, Isabela K

Thank you for your patience whilst this matter was being investigated.

Kindly note that we have received confirmation that line has been activated and the installation has been completed.

Should you require any further assistance, please do not hesitate to contact us on *** or email, ***

Kind Regards,
Vox

Vox Telecom's reply21 Jul 2023, 09:04

Official