CN
Charlin N

1 reviews | Active since May 2013

05 Nov 2021, 09:27

Bad service from Vox

I have since app**** for wifi to be installed at my house in Boksburg in September i have been calling the call centre to no joy

The consultants are so abrupt its either they tell me they will escalate the call or a technician will call me.

I have tried so many times. Last time i was told they are waiting for Vuma? Over a month now?

And this installation is at my second house and i have so longed accepted the term n condition and contract sent to me.

Please assist Vox? Vuma?

Thanks my number ***

0
Replies (1)
Vox Telecom
Vox Telecom's reply05 Nov 2021, 10:12
Official
Good day ,  Charlin nyagumbo N  
 
Thank you for your enquiry.
  
 Kindly note that we have escalated your enquiry.
  
 We will investigate the matter and provide feedback to you soonest via our official company communication platforms as per our website.
  
Please take note that we will not reply on HelloPeter.

 Kind Regards, 
 Vox