TM
Tebogo M
1 reviews | Active since Oct 2021
05 Apr 2022, 13:30
Bad service for Townships customers
They are offering bad service to their clients in Protea Glen ext 11 Soweto. Last year they terminated their service after I have paid them even today they haven't come to remove their router in my house they never had fixed amount they promised to issue us with MTN simcard and telephone for my home and to connect their printer but they failed dismally
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Replies (2)0
Replies (2)
Vox Telecom's replyOfficial
05 Apr 2022, 15:38Good day, Tebogo M
Thank you for your review.
Kindly note that the details of this query has been sent to the Account Manager to investigate and assist with the resolution.
We will provide feedback to you soonest.
Kind Regards,
Vox
Thank you for your review.
Kindly note that the details of this query has been sent to the Account Manager to investigate and assist with the resolution.
We will provide feedback to you soonest.
Kind Regards,
Vox
Vox Telecom's reply05 Apr 2022, 15:38
Official
Good day, Tebogo M
Thank you for your review.
Kindly note that the details of this query has been sent to the Account Manager to investigate and assist with the resolution.
We will provide feedback to you soonest.
Kind Regards,
Vox
Thank you for your review.
Kindly note that the details of this query has been sent to the Account Manager to investigate and assist with the resolution.
We will provide feedback to you soonest.
Kind Regards,
Vox
Vox Telecom's replyOfficial
06 May 2022, 11:43Good day, Tebogo M
Thank you for your patience whilst this matter was being investigated.
Kindly note that the Accounts Department has sent correspondence to you pertaining to your billing dispute and the outcome thereof.
The hardware was booked back and the necessary amendments have been made on your Vox Account.
Should you require any further assistance, please do not hesitate to contact us on *** or email ***
Kind Regards,
Vox
Thank you for your patience whilst this matter was being investigated.
Kindly note that the Accounts Department has sent correspondence to you pertaining to your billing dispute and the outcome thereof.
The hardware was booked back and the necessary amendments have been made on your Vox Account.
Should you require any further assistance, please do not hesitate to contact us on *** or email ***
Kind Regards,
Vox
Vox Telecom's reply06 May 2022, 11:43
Official
Good day, Tebogo M
Thank you for your patience whilst this matter was being investigated.
Kindly note that the Accounts Department has sent correspondence to you pertaining to your billing dispute and the outcome thereof.
The hardware was booked back and the necessary amendments have been made on your Vox Account.
Should you require any further assistance, please do not hesitate to contact us on *** or email ***
Kind Regards,
Vox
Thank you for your patience whilst this matter was being investigated.
Kindly note that the Accounts Department has sent correspondence to you pertaining to your billing dispute and the outcome thereof.
The hardware was booked back and the necessary amendments have been made on your Vox Account.
Should you require any further assistance, please do not hesitate to contact us on *** or email ***
Kind Regards,
Vox