JJ
Johannes J
1 reviews | Active since Aug 2013
08 Sept 2026, 11:59
Bad service for new customer
I contacted Vox to assist me with Fibre at my new residence. I got a reply from them via email yesterday 08h43 advising me that someone will contact me soonest. It is now 12h00 the next day, more than 24 hours after their email and NO ONE has contacted me yet!!! This is terrible service from any company.
Helpful (0)
Replies (2)0
Replies (2)
Vox Telecom's replyOfficial
08 Sept 2026, 13:13 Good day Johannes
Thank you for your post.
Kindly note that the details of your complaint has been sent to the Account Manager for assistance.
We will make contact with you directly to assist with your complaint.
Kind Regards,
Vox
Thank you for your post.
Kindly note that the details of your complaint has been sent to the Account Manager for assistance.
We will make contact with you directly to assist with your complaint.
Kind Regards,
Vox
Vox Telecom's reply08 Sept 2026, 13:13
Official
Good day Johannes
Thank you for your post.
Kindly note that the details of your complaint has been sent to the Account Manager for assistance.
We will make contact with you directly to assist with your complaint.
Kind Regards,
Vox
Thank you for your post.
Kindly note that the details of your complaint has been sent to the Account Manager for assistance.
We will make contact with you directly to assist with your complaint.
Kind Regards,
Vox
Vox Telecom's replyOfficial
10 Sept 2026, 11:56 Good day Johannes
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation that the Sales team has made contact and assisted accordingly
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards,
Vox
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation that the Sales team has made contact and assisted accordingly
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards,
Vox
Vox Telecom's reply10 Sept 2026, 11:56
Official
Good day Johannes
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation that the Sales team has made contact and assisted accordingly
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards,
Vox
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation that the Sales team has made contact and assisted accordingly
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards,
Vox