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chadi M

1 reviews | Active since Aug 2015

15 May 2023, 20:31

Bad service

They have delivered the UPs and didn’t send the technician to instal it, what a nightmare as a woman trying to do connections alone, this is just poor service and tried calling till my airtime of 100 was finished

0
Replies (2)
Vox Telecom
Vox Telecom's reply15 May 2023, 21:01
Official
Good day chadi

Thank you for your review. 

Kindly note that the details of your query has been sent to the Support team to investigate and assist. 

We will provide feedback to  you soonest. 

Kind Regards, 
Vox 
Vox Telecom
Vox Telecom's reply17 May 2023, 10:13
Official
Good day, Chadi
 
 Thank you for your patience whilst this matter was being investigated.
 
 Kindly note that we have received confirmation from our technical support team that the UPS has been connected.
 
 Should you require any further assistance, please do not hesitate to contact our 24/7 Support Center on *** or email ***
 
Kind Regards, 
Vox