MM
Mthabisi M
1 reviews | Active since Jun 2020
10 Jun 2026, 12:24
Bad Service
Bad service, almost a week without internet connection and I’m being sent from pillar to post for a service I’ve paid for. Really disappointed.
Helpful (0)
Replies (2)0
Replies (2)
Vox Telecom's replyOfficial
10 Jun 2026, 12:59Good day, Mthabisi M
Thank you for your review.
Kindly note that the details of your query has been sent to the Support team to investigate and assist.
Outage notification sent:
Thank you for your review.
Kindly note that the details of your query has been sent to the Support team to investigate and assist.
Outage notification sent:
Vox Notice: Vumatel GPON Fibre Services FTTH. Johannesburg - Randburg.
Some customers may experience problems with no connectivity. Fault has been escalated to Vumatel for investigation.
Further feedback to follow.
Some customers may experience problems with no connectivity. Fault has been escalated to Vumatel for investigation.
Further feedback to follow.
We will provide feedback to you soonest.
Kind Regards,
Vox
Vox Telecom's reply10 Jun 2026, 12:59
Official
Good day, Mthabisi M
Thank you for your review.
Kindly note that the details of your query has been sent to the Support team to investigate and assist.
Outage notification sent:
Thank you for your review.
Kindly note that the details of your query has been sent to the Support team to investigate and assist.
Outage notification sent:
Vox Notice: Vumatel GPON Fibre Services FTTH. Johannesburg - Randburg.
Some customers may experience problems with no connectivity. Fault has been escalated to Vumatel for investigation.
Further feedback to follow.
Some customers may experience problems with no connectivity. Fault has been escalated to Vumatel for investigation.
Further feedback to follow.
We will provide feedback to you soonest.
Kind Regards,
Vox
Vox Telecom's replyOfficial
12 Jun 2026, 09:58Good day, Mthabisi M
Thank you for your patience whilst this matter was being investigated.
We received confirmation that the On-Site Support team investigated and assist with the resolution.
Kind Regards,
Vox
Thank you for your patience whilst this matter was being investigated.
We received confirmation that the On-Site Support team investigated and assist with the resolution.
Kind Regards,
Vox
Vox Telecom's reply12 Jun 2026, 09:58
Official
Good day, Mthabisi M
Thank you for your patience whilst this matter was being investigated.
We received confirmation that the On-Site Support team investigated and assist with the resolution.
Kind Regards,
Vox
Thank you for your patience whilst this matter was being investigated.
We received confirmation that the On-Site Support team investigated and assist with the resolution.
Kind Regards,
Vox